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I'm Leigha, solver of complex problems and lover of all things food.

Currently a Senior UX Designer @ Chatbooks

CASE STUDY | BOOK EDIT EXPERIENCE

Boosting print rates by 13% through the redesign of photo book creation.

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CASE STUDY | BOOK CREDITS

A print rate solution that incentivized users to print more books, leading to a record-breaking day of $7 million in subscription revenue.

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Other notable achievements at Chatbooks

Increased first book print rate by 6% with a single screen

Increased recurring revenue in 2022 from $9 million - 20 million by rethinking subscriptions

Achieved $30 million in GCR in 2023 through careful iterations of our subscription product

Reduced churn by 2% with a personazlized cancellation flow

Morning Brew

CASE STUDY | BOOK CREDITS

A print rate solution that incentivized users to print more books, leading to a record-breaking day of $7 million in subscription revenue.

Reconnect

WEB APP | MOBILE APP FOR IOS + ANDROID

Re-imagined software for Probation Officers and Probationers a web app and two mobile apps.

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A few brands I've worked with

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